Returns and Exchanges
Before You Ship:
Please contact us at forecast.studios23@gmail.com before sending back any return or exchange. Include your:
- Full name
- Order number
- Return address
- Reason for return/exchange
Failure to contact us in advance may delay or void your refund or exchange.
Eligibility:
- Items must be returned within 7 days of receiving your order.
- Items must be returned in original condition.
- Items not returned in original condition will not be refunded and will be sent back to the customer.
- Customer is responsible for all return shipping costs.
Pre-Order Items:
Exchanges on pre-order items can only be made after the item has been shipped and received. You cannot exchange pre-orders before they arrive.
Refunds:
Once we receive your return, please allow 3–5 business days for us to process your refund.